Shipping Policy

Shipping Policy

Processing Time
All orders are processed within 3 working days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 

Please note that delivery times may vary depending on the shipping carrier and destination.

Shipping Carriers
We partner with trusted carriers such as DHL / UPS / FedEx / Local Postal Service to deliver your orders safely.

Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package.

Delays
We are not responsible for delays caused by customs, carrier issues, or unforeseen circumstances beyond our control.

International Shipping
Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Velura is not responsible for these charges if they are applied and are your responsibility as the customer.

Incorrect Shipping Information
Please ensure that your shipping details are entered correctly at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Contact Us
If you have any questions about your order or shipping, please contact us at Info@velura-k.com.